Frequently asked questions
How do I enquire about a car?
Open the vehicle page and use the enquiry, viewing or test-drive form.
Is a rental confirmed immediately?
No. StepOne reviews availability and contacts you before confirmation.
Can I pay on the website?
No online payment is collected in this version. Payment instructions follow approval.
What documents are required?
A valid driving licence and National ID or passport are required for self-drive rentals.
Where do I collect the vehicle?
Collection is normally arranged from StepOne in Kilimani unless agreed otherwise.
